New! AlertCops app
AlertCops is a citizen security alert system of the State Law Enforcement Authorities (FFCCSE in Spanish)
This is an app provided to citizens by the Spanish Government Secretaría de Estado de Seguridad - Ministry of the Interior
The goal is to create a universal access to every public citizen security service, so any person, regardless their language, origin or auditory or vocal disability, can send to the State Law Enforcement Authorities (Police and Civil Guard) an alert about a crime or security incident whether they are victims or witnesses of such.
Once the registration process is completed and the access validated by a code that will be sent via SMS to the mobile phone number provided, the application will show a home screen with the following options, which may be selected by clicking the corresponding icon:
This service allows a citizen to send an alert from a mobile device 'smartphone' straight to the police bodies in a simple an intuitive manner, so they can be assisted quickly and efficiently.
AlertCops' benefits are:
To offer a new communication channel between citizens and the FFCCSE, in addition to the already existing
To provide foreigners, visiting or living in our country, with a channel in their own language to access to the security emergency services
To improve the citizen response times and the information process
To speed up the information and response demand protocol, obtaining the support seeker's information from the very beginning, such as: location, type of incident or any other relevant information
To guarantee the accessibility to these services to people with communication disabilities.
Access to the app via Google Play using the button below.